Título: Automation of the municipal inspection process in Ecuador applying Mobile-D for Android

Autor(es): BASANTES ANDRADE ANDREA VERENICE, GARCIA SANTILLAN IVAN DANILO, GUEVARA VEGA CATHY PAMELA, HERNANDEZ ROJAS JAIME GERMAN, QUIÑA MERA JOSE ANTONIO, BOTTO MIGUEL

Fecha de publicación: 13-oct-2019

Resumen: A municipality is an administrative entity that refers to a city. Ecuadorian munici-palities regularly perform manual inspection processes in stores to calculate mu-nicipal charges. However, they have identified that these manual processes are time-consuming and have high costs. Also, the human mistakes existence in ob-taining information from stores and the difficulty to manage the inspection pro-cesses themselves are problematic. In this context, it raises the technological needed of having real-time information from processes carried out for the munic-ipality. Thus, the goal of this study is to automate the inspection process in eco-nomic activities at Ibarra – Ecuador municipality through the mobile app devel-opment using Mobile-D methodology. The MVC software architecture (Model, View, Controller) and the ScriptCase, Android Studio, PostgreSQL and REST web services tools were applied. The mobile app quality of use was evaluated by using ISO/IEC 25022 standard, and USE questionnaire (Usability, satisfaction, ease of use). And moreover, it was considered a Wilcoxon statistical analysis to verify the improvement of the automated process compared to manual. From re-sults, it was observed that process automatization improved the information ob-tained at Ibarra municipality, and 84,32% was achieved with respect to the quality of use by considering the mobile app users.

Palabras clave: Android; ISO / IEC 25022; USE questionnaire; Mobile-D, MVC

DOI: https://doi.org/10.1007/978-3-030-32022-5_15

ISSN: 2194-5357

Tipo publicación: Artículo